If you have been in a car accident in Richmond BC, you may not realize that ICBC pre-approves acupuncture treatments for accident injuries. Many people focus on massage therapy or physiotherapy after a collision, but acupuncture is another option that may help with pain relief, stress reduction, and overall recovery. At Artemis Wellness Clinic, we handle all the paperwork and bill ICBC directly, so you can focus on healing.
Whether you are dealing with whiplash, chronic neck pain, headaches, or the anxiety that often follows a motor vehicle accident, acupuncture is a drug-free option that may support your recovery. This guide explains everything you need to know about your ICBC acupuncture claim in Richmond and how to get started at Artemis Wellness Clinic.
Does ICBC Cover Acupuncture in BC?
Yes, ICBC covers acupuncture for anyone injured in a motor vehicle accident in British Columbia. As part of the no-fault insurance model, ICBC pre-approves up to 12 acupuncture treatments within the first 12 weeks after a crash. You do not need to wait for approval, and with direct billing you do not submit receipts for reimbursement.
At Artemis Wellness Clinic in Richmond, we are part of the ICBC Recovery Network and bill ICBC directly for your pre-approved acupuncture treatments, so there is no claim paperwork for you to manage. If part of a fee is not covered by ICBC (a user fee), we tell you before your treatment. Our Registered Acupuncturist, Mandy Tam, treats car accident injuries with acupuncture techniques based on Traditional Chinese Medicine (TCM), tailored to your recovery needs.
How Many Acupuncture Sessions Does ICBC Pre-Approve?
ICBC pre-approves up to 12 acupuncture treatments within the first 12 weeks following your car accident. We bill ICBC directly for your pre-approved treatments. If part of a fee is not covered by ICBC (a user fee), we tell you before your treatment. If your recovery requires additional treatment beyond the initial 12 sessions, your practitioner can submit a treatment plan to ICBC requesting an extension.
Some patients combine acupuncture with other therapies. At Artemis, you can also access 12 pre-authorized RMT sessions and 25 pre-authorized physiotherapy sessions under the same ICBC claim. Our practitioners can coordinate these treatments in one plan. Individual results vary.
Do I Need a Doctor’s Referral for ICBC Acupuncture?
No. Within the first 12 weeks after your accident, you do not need a doctor’s referral or ICBC approval to begin ICBC acupuncture treatment. Under the current ICBC model, you can contact a clinic directly after your accident and start treatment right away. Bring your ICBC claim number, which you receive when you report the accident to ICBC, and your BC Personal Health Number (PHN).
This is one of the biggest advantages of the current system. You do not have to wait days or weeks for a doctor’s appointment before getting the care you need. At Artemis Wellness Clinic, we can often see you the same day you call. Walk-ins are also welcome seven days a week.
What Can ICBC Acupuncture Treat After a Car Accident?
Car accidents create a wide range of physical and emotional symptoms, some of which may respond to acupuncture treatment. ICBC acupuncture in Richmond is commonly used for the following conditions after a motor vehicle accident.
Whiplash and Neck Pain: Whiplash is the most common car accident injury. Acupuncture may help ease muscle tension and support blood flow in the neck and upper back. Some patients notice relief within the first few sessions; individual results vary.
Back Pain: The impact of a collision often strains muscles and compresses joints in the lower and mid-back. Acupuncture aims to ease pain and muscle tension, and some patients find they rely less on pain medication.
Headaches and Migraines: Post-accident headaches are extremely common, whether caused by whiplash, concussion, or tension. Research suggests acupuncture may help reduce how often tension-type headaches and migraines occur.
Stress, Anxiety, and Emotional Trauma: A car accident is a traumatic event. Many people experience heightened anxiety, difficulty concentrating, and emotional distress in the weeks and months that follow. Many patients find acupuncture calming, and it may help your body shift out of the stress response.
Insomnia and Sleep Disruption: Pain, anxiety, and the general disruption caused by an accident frequently lead to poor sleep. Some studies suggest acupuncture may help improve sleep quality.
Why Choose Artemis for Your ICBC Acupuncture Claim
Artemis Wellness Clinic, near Richmond Centre, offers RMT, acupuncture, physiotherapy, chiropractic, and kinesiology under one roof. When you come to Artemis for your ICBC acupuncture claim, you can see practitioners from several disciplines in one place.
Here is why that matters. Car accident injuries rarely affect just one part of the body. Whiplash might cause neck pain that leads to headaches, which creates tension in the shoulders and upper back, which disrupts sleep. Treating only one symptom with one modality may not address these connected problems.
At Artemis, your acupuncturist, massage therapist, and physiotherapist can coordinate your care. Your ICBC claim covers treatments across all these disciplines, and because all your practitioners are in the same clinic, communication is seamless. You can even book multiple treatments on the same visit, saving you time and travel.
If you have already started ICBC massage therapy at Artemis, adding acupuncture to your treatment plan is simple. And if you are exploring Traditional Chinese Medicine (TCM) for the first time, our team will guide you through every step.
How to Start Your ICBC Acupuncture Treatment at Artemis
Getting started with your ICBC acupuncture treatment at Artemis Wellness Clinic is straightforward. Follow these simple steps.
Step 1: Get your ICBC claim number. After your accident, report it to ICBC. You will receive a claim number that identifies your file. If you have already reported the accident, you should have this number on hand.
Step 2: Contact Artemis Wellness Clinic. Call us at 604-242-2233 or book online. Let us know you have an ICBC claim and would like to start acupuncture treatment. No doctor’s referral is needed.
Step 3: We handle the paperwork. When you arrive, bring your ICBC claim number, your BC Personal Health Number (PHN) and a piece of ID. Our front desk team will verify your claim and set up direct billing, so you do not submit receipts later. If part of a fee is not covered by ICBC (a user fee), we tell you before your treatment.
Step 4: Start treatment the same day. In many cases, you can begin your first acupuncture session on the same day you visit. Our clinic is open seven days a week, and walk-ins are always welcome.
For a complete overview of all ICBC-covered treatments and the claims process, visit our services page.
Frequently Asked Questions About ICBC Acupuncture in Richmond
How does ICBC billing work for acupuncture?
ICBC pre-approves up to 12 acupuncture treatments within 12 weeks of your accident. Artemis bills ICBC directly for your pre-approved treatments. If part of a fee is not covered by ICBC (a user fee), we tell you before your treatment.
Can I get acupuncture and massage therapy under the same ICBC claim?
Absolutely. Your ICBC claim covers multiple treatment types, including acupuncture, RMT, physiotherapy, chiropractic, and kinesiology. At Artemis, you can access all of these services in one location, making your recovery more convenient.
How soon after my accident should I start acupuncture?
We recommend starting within the first week or two after your accident. Early care may help keep acute pain from becoming chronic.
What if I need more than 12 acupuncture sessions?
If your acupuncturist determines that you need additional sessions beyond the initial 12, they can submit a treatment plan extension request to ICBC. Many patients are approved for additional sessions when medical necessity is demonstrated.
Does Artemis accept walk-ins for ICBC acupuncture?
Yes. Artemis Wellness Clinic is open seven days a week and welcomes walk-ins. You can also book an appointment in advance online or by phone for your convenience.
Book Your ICBC Acupuncture Appointment Today
If you are recovering from a car accident, ICBC pre-approves acupuncture treatments and Artemis Wellness Clinic makes the process simple. We bill ICBC directly, no doctor’s referral is needed in the first 12 weeks, and our team of healthcare professionals is ready to support your recovery.
Book your ICBC acupuncture appointment online or call us at 604-242-2233.
Artemis Wellness Clinic is located at 130-5911 No. 3 Road, Richmond BC, V6X 0K9, just steps from Richmond Centre. We are open seven days a week, and walk-ins are always welcome.





