Mandy Tam is the founder, owner, and acupuncturist at Artemis Wellness Clinic at 5911 No. 3 Rd #130, Richmond BC — steps from Brighouse SkyTrain. She is a Registered Acupuncturist (R.Ac) licensed with the College of Complementary Health Professionals of BC (CCHPBC), and provides patient care in English, Mandarin, and Cantonese. Book a session at artemis.janeapp.com or call 604-242-2233.
Credentials and Regulatory Standing
Mandy Tam is licensed with CCHPBC, the regulatory body for acupuncture and traditional Chinese medicine practice in British Columbia:
- R.Ac (Registered Acupuncturist) — qualified to perform acupuncture interventions for pain, neurological, gynecological, and general wellness indications
Her licence can be verified on the CCHPBC public registry.
Languages of Practice
Mandy provides patient consultations and treatment in three languages:
- English — full clinical and administrative communication
- 普通话 (Mandarin) — fully fluent, including medical and ICBC-paperwork terminology
- 廣東話 (Cantonese) — fully fluent, including the Hong Kong / Guangdong colloquial register most common in the Lower Mainland Chinese community
For patients whose stronger language is Mandarin or Cantonese, the ability to discuss symptoms, treatment options, and ICBC paperwork in a fluent shared language is one reason some patients travel from Vancouver, Burnaby, and the broader Lower Mainland to see her in Richmond.
Areas of Clinical Practice
Mandy’s clinical practice focuses on acupuncture and related techniques, with particular interest in several areas:
Fertility support and IVF coordination
Acupuncture protocols supporting both natural conception and IVF cycles, including pre-transfer and post-transfer protocols. Mandy coordinates with patients’ reproductive endocrinologists and IVF clinics where requested. See our fertility acupuncture in Richmond BC guide for the broader scope.
Women’s health
Menstrual irregularities, painful periods (dysmenorrhea), perimenopausal symptoms (hot flashes, sleep disruption, mood), postpartum recovery, and chronic pelvic pain (note: not pelvic floor physiotherapy — see our referral overview for that specialty).
Pain management
Chronic and acute musculoskeletal pain, headache and migraine, post-surgical pain, and post-MVA pain coordinated with our physiotherapy and RMT team for ICBC active rehab cases. ICBC direct billing for acupuncture is available — see our ICBC acupuncture coverage in Richmond BC guide.
Sleep, anxiety, and nervous system regulation
Acupuncture protocols for insomnia, generalized anxiety, and stress-related autonomic dysregulation. Often paired with kinesiology or RMT depending on contributing factors.
Digestive and constitutional concerns
Acupuncture guided by TCM pattern assessment for chronic digestive complaints, fatigue, and general wellness.
How Mandy Practices: TCM Tradition Integrated With Western Multidisciplinary Care
A major reason Mandy founded Artemis Wellness Clinic is the integration of traditional Chinese medicine with Western multidisciplinary healthcare under one roof. In practice this means:
When Mandy sees a patient with chronic lower back pain, she doesn’t treat the case in isolation. She has the option to refer in-house to a registered massage therapist for adjacent soft-tissue work, a physiotherapist for movement assessment and exercise prescription, or a kinesiologist for the active rehab phase. The patient’s chart is shared across disciplines — see our coordinated 5-discipline care model explained for the operational mechanics.
The integrated model also supports Mandy’s own clinical thinking — she sees more of the full picture of each patient’s trajectory.
What to Expect at Your First Visit
Plan for 65 minutes for an initial consultation. The first half is conversation: detailed history, symptom mapping, pulse and tongue assessment per TCM tradition, and discussion of treatment goals. The second half is treatment — typically your first acupuncture session, with needle placement explained at each point.
Acupuncture itself is generally well-tolerated; the needles used are very fine (much finer than blood-draw needles) and most patients describe sensations as a brief mild awareness rather than pain. Patients with anxiety about needles are welcome to discuss alternatives — Mandy can begin with acupressure, gua sha, or non-needle techniques and introduce needles only when comfort is established.
You will leave with a treatment plan, a follow-up cadence recommendation, and a realistic sense of how treatment may progress over the next 4 to 8 weeks (individual results vary).
Booking, Insurance, and Logistics
- Where: 5911 No. 3 Rd #130, Richmond, BC V6X 0K9, Canada — 2 minutes from Brighouse SkyTrain
- Phone: 604-242-2233
- Online booking: artemis.janeapp.com — select Acupuncture / TCM
- Direct billing: ICBC, WorkSafeBC, Pacific Blue Cross, Sun Life, Manulife, Canada Life, Green Shield Canada
- No physician referral required — direct booking; some extended health plans require referral for reimbursement, check your plan
- Hours: open 7 days a week, 8 am – 8 pm; availability varies by practitioner — check live times at artemis.janeapp.com
Frequently Asked Questions
Is Mandy Tam taking new patients?
Generally yes. Live availability is on artemis.janeapp.com. Walk-ins are also welcome; booking ahead online secures your preferred time.
Can I book in Mandarin or Cantonese?
Yes. Front-desk patient communication can be conducted in Mandarin or Cantonese; Mandy’s appointments are in your preferred language. The Jane App online booking interface itself is in English, but no clinical communication needs to be in English if you prefer otherwise.
Does ICBC cover acupuncture with Mandy?
Yes. ICBC Enhanced Care includes pre-approved acupuncture treatment under active rehab benefits. Mandy is registered with ICBC for direct billing: we bill ICBC directly for your pre-approved treatments. If part of a fee is not covered by ICBC (a user fee), we tell you before your treatment. See our ICBC acupuncture coverage guide for the mechanics.
What does Mandy’s care include?
Mandy’s care at Artemis is acupuncture and related techniques such as cupping and acupressure, along with self-care ideas you can use at home. The clinic does not provide Chinese herbal medicine.
Is Mandy the right practitioner for fertility support?
Fertility acupuncture, IVF coordination, and women’s health are among Mandy’s main areas of interest. For specific IVF clinic coordination requests, mention your IVF clinic at booking so she can review their protocol context in advance.
Can I see Mandy alongside a physiotherapist or RMT in the same visit window?
Yes. Many patients book combined visits — an acupuncture session with Mandy followed by a 30-minute targeted RMT session, or paired with physiotherapy for ICBC active rehab cases. Both practitioners share the same patient chart.
Do you offer pelvic floor physiotherapy through Mandy?
No. Pelvic floor physiotherapy is a specialized practice requiring physiotherapy post-graduate training. Mandy does not perform internal pelvic floor work; we refer to qualified specialists. See our pelvic floor physiotherapy in Richmond BC overview for referral guidance.
What languages does the rest of the Artemis team speak?
Beyond Mandy: clinic team includes practitioners speaking English; some additional Mandarin and Cantonese coverage at front desk. Punjabi-speaking patients can read our patient information in Punjabi on this website and are welcome to bring a family member or friend to appointments. The team is multidisciplinary — see our complete clinic overview for the full team list.
Book a Consultation With Mandy
To book an initial consultation with Mandy Tam (R.Ac) at Artemis Wellness Clinic, 5911 No. 3 Rd #130, Richmond, BC V6X 0K9 (steps from Brighouse SkyTrain), visit artemis.janeapp.com or call 604-242-2233. English, Mandarin, and Cantonese welcomed. ICBC direct billing available for active rehab cases. We can bill many extended health insurers directly.
