If you have been injured at work in British Columbia, you may be entitled to treatment coverage through WorkSafeBC (WCB). At Artemis Wellness Clinic in Richmond, we regularly treat patients with workplace injuries and can help you understand how to access your WorkSafeBC benefits for massage therapy, physiotherapy, acupuncture, and chiropractic care.
What Does WorkSafeBC Cover?
WorkSafeBC provides coverage for healthcare treatments that are reasonably necessary as a result of a workplace injury or occupational disease. Covered treatments at our clinic include registered massage therapy (RMT), physiotherapy, acupuncture, and chiropractic care. Coverage may also extend to kinesiology and active rehabilitation as part of your recovery program.
The key requirement is that your treatment must be related to an accepted WorkSafeBC claim. This means you need to have reported your workplace injury and had your claim accepted by WorkSafeBC.
How to Access WorkSafeBC Treatment at Artemis
Step 1: Report Your Injury
Report your workplace injury to your employer as soon as possible. Your employer is required to report the injury to WorkSafeBC if you need medical treatment or miss time from work. You can also report the injury directly to WorkSafeBC.
Step 2: See a Physician
Visit your doctor or a walk-in clinic to have your injury assessed. Your physician will document the injury and may refer you for specific treatments. A physician’s recommendation strengthens your claim for treatment coverage.
Step 3: File Your Claim
WorkSafeBC will assign a claim number to your case. Keep this number — you will need it when booking treatment at our clinic.
Step 4: Book Treatment at Artemis
Call us at 604-242-2233 or book online to schedule your first appointment. Let us know that your treatment is related to a WorkSafeBC claim and provide your claim number. We will handle the billing directly with WorkSafeBC — you do not need to pay out of pocket for approved treatments.
Common Workplace Injuries We Treat
Our team regularly treats workplace injuries including repetitive strain injuries from computer work, keyboard, and mouse use, back injuries from lifting, bending, or prolonged standing, shoulder and neck injuries from overhead work or awkward postures, slip and fall injuries, construction and manual labor injuries, and cumulative trauma disorders from repetitive tasks.
Whether your injury is acute (a sudden event like a fall) or develops gradually over time (like carpal tunnel from repetitive work), our multidisciplinary team can provide comprehensive treatment.
Your Treatment Options Under WorkSafeBC
Registered Massage Therapy (RMT) is effective for muscle strain, back pain, neck pain, and repetitive strain injuries. RMT helps reduce pain, improve circulation, release muscle tension, and promote healing.
Physiotherapy focuses on restoring mobility, strength, and function after a workplace injury. Your physiotherapist will develop an exercise-based rehabilitation program to help you return to work safely.
Acupuncture can address pain, inflammation, and restricted mobility associated with workplace injuries. It is particularly effective for chronic pain conditions and as a complement to other treatments.
Chiropractic Care addresses spinal and joint dysfunction that may result from workplace injuries, particularly back injuries and postural strain.
Frequently Asked Questions About WorkSafeBC Claims
Do I need a doctor’s referral for WorkSafeBC treatment?
While a doctor’s referral is not always required, it is strongly recommended. A physician’s documentation of your injury and treatment recommendation supports your claim and ensures smooth approval of your treatment.
How many treatment sessions does WorkSafeBC cover?
The number of sessions covered depends on your specific injury and recovery progress. WorkSafeBC approves treatment based on medical necessity. Your practitioner will communicate with WorkSafeBC regarding your treatment plan and progress.
Can I choose my own treatment provider?
Yes. You have the right to choose your healthcare provider for WorkSafeBC treatment. You can come directly to Artemis Wellness Clinic without needing a specific referral to our clinic.
What if my claim is denied?
If your WorkSafeBC claim is denied, you have the right to request a review. Your physician and treatment providers can provide supporting documentation. You can also still receive treatment using your extended health benefits or paying privately while the review is in process.
Does WorkSafeBC cover acupuncture?
Yes. WorkSafeBC covers acupuncture treatment provided by a Registered Acupuncturist for accepted workplace injury claims.
Book Your WorkSafeBC Treatment in Richmond
Our team at Artemis Wellness Clinic is experienced in treating workplace injuries and navigating WorkSafeBC claims. We are located at 5911 Number 3 Rd #130, Richmond BC. Call 604-242-2233 or book online: https://artemis.janeapp.com/
If you have been in a car accident rather than a workplace injury, read our guide on how to use your ICBC claim for treatment.