If you need chiropractic care in Richmond and you’d rather not wait weeks for an insurance reimbursement cheque, chiropractor direct billing in Richmond makes the whole process simpler. At Artemis Wellness Clinic — 5911 No. 3 Road #130, Richmond, BC V6X 0K9, just 3 minutes’ walk from Brighouse SkyTrain and directly across from Pricesmart Ackroyd — our registered chiropractor treats your back, neck, and joint concerns while our front desk handles the paperwork with your insurer. We can bill many insurers directly: we submit the claim electronically, and you pay only the part your plan does not cover (co-pay, deductible or amounts above your plan maximum) at the desk before you leave. Evening and Saturday appointments are available, so chiropractic care fits around work and family. Ready to book? Call 604-242-2233 or visit artemis.janeapp.com.
📞 Call 604-242-2233 or visit artemis.janeapp.com — reception will confirm your coverage while you book.
How chiropractic direct billing works at Artemis
Direct billing means you don’t have to pay the full fee and wait to be reimbursed. Here’s the four-step flow at Artemis:
- Give us your member ID and policy number before your first visit. When you book by phone or online, share your insurer name, member/certificate ID, and plan or policy number. Reception checks whether your plan supports electronic direct billing for chiropractic and flags anything to confirm.
- See the chiropractor — with a one-time authorization. On your first visit you’ll sign a simple one-time authorization that lets us submit claims to your insurer on your behalf. This is standard consent paperwork and takes a minute at check-in.
- We submit your claim electronically at checkout — a response comes back in seconds. After your treatment, we send the claim through TELUS Health eClaims or your insurer’s portal. In most cases the approved amount and your patient portion appear within seconds.
- Pay only the uncovered portion. If there’s a co-pay, a deductible, an annual maximum, or a per-visit cap, you pay just that remaining balance by card or another method at the desk.
Direct billing is available across our disciplines, so the same smooth process applies whether you’re booking chiropractic, registered massage therapy, or another service. You can read more about how we coordinate claims on our direct billing overview page.
What chiropractic coverage typically looks like
Chiropractic is a regulated health profession in British Columbia, overseen by the College of Complementary Health Professionals of BC (CCHPBC), and care at Artemis is provided by a chiropractor licensed with CCHPBC. Because it’s a regulated service, chiropractic is included on many extended-health benefit plans.
Here’s what coverage commonly looks like — though your specific plan is what matters, so always verify the details:
- Annual chiropractic pool. Most extended-health plans give chiropractic its own yearly allowance, commonly in the $300–$1,000 per year range. That pool is usually separate from your massage, physiotherapy, or acupuncture allowances, so using chiropractic doesn’t draw down those other budgets.
- Per-visit caps and percentages. Some plans pay a fixed dollar amount per visit; others reimburse a percentage (for example 80%) up to your annual maximum. A few plans require a doctor’s referral before they’ll pay — worth checking once at the start of your benefit year.
- ICBC claims. If your concern stems from a motor-vehicle accident, ICBC funds an approved number of chiropractic visits under your claim. See our ICBC chiropractic page for how that pathway works.
- WorkSafeBC claims. If your injury is work-related and your claim is accepted, WorkSafeBC covers approved chiropractic treatment. Details are on our WorkSafeBC direct billing page.
We direct bill ICBC, WorkSafeBC, Pacific Blue Cross, Sun Life, Manulife, Canada Life, Green Shield Canada, and 20+ insurers through TELUS Health eClaims. Coverage always depends on your individual plan, so verify the specifics with your insurer or our front desk before your appointment.
What you’ll actually pay — three worked examples
The figures below are illustrative only — they show how direct billing math works, not a quote. Your real cost depends on your plan’s percentage, per-visit cap, and remaining annual balance. A typical chiropractic visit in Richmond runs about $50–$90, with the initial assessment usually at the higher end.
Example 1 — Plan pays 100% up to a per-visit cap.
Your plan covers chiropractic at 100% up to an $80 per-visit cap and you have room in your annual pool. If the visit fee is within that cap, we submit the claim and the insurer approves the full fee — your plan pays the full amount in this example.
Example 2 — Plan pays 80%.
Your plan reimburses 80% of chiropractic. For your initial visit (assessment plus first treatment), the insurer approves 80% of the fee, and you pay the remaining 20% at checkout.
Example 3 — Annual pool nearly used up.
Only $40 remains in your annual chiropractic allowance for the year. The insurer pays $40 toward your follow-up visit, and you cover the rest of the fee at the desk. Once your benefit year resets, your pool refills.
In each case you only ever pay the difference — never the full amount upfront, as long as your plan supports electronic direct billing. If you’re unsure where your annual pool stands, reception can help you check before you commit.
How to verify your coverage in two minutes
You don’t have to guess at your chiropractic benefits. Any one of these works:
- Insurer member portal. Log in to your insurer’s website and look for “chiropractic” under your paramedical or extended-health benefits. It will show your annual maximum, per-visit limit, and any referral requirement.
- Insurer mobile app. Most major insurers — including those on TELUS Health eClaims — have an app where you can view your remaining balance in seconds.
- Call your insurer. The benefits line on the back of your insurance card can confirm your chiropractic coverage and whether direct billing is enabled.
- Or just call us. Phone 604-242-2233 with your insurer and member ID handy, and our front desk will check whether we can direct bill your plan for chiropractic before you arrive. Patients with Pacific Blue Cross or Sun Life plans can find insurer-specific notes on our dedicated pages.
Why patients choose Artemis for chiropractic direct billing
- Six disciplines under one roof. Chiropractic sits alongside RMT massage therapy, acupuncture & TCM, and physiotherapy — all college-regulated health professions in BC — plus kinesiology and osteopathy. If your care plan benefits from more than one approach, you can coordinate it all in one place.
- Coordinated care in one clinic. When your chiropractor, massage therapist, and kinesiologist coordinate your care plan within one clinic, your treatment is joined-up rather than fragmented — useful for recovery plans that combine hands-on care with movement and exercise.
- Claims handled every day. Our front desk submits direct-billing claims daily, so the process is routine and the paperwork doesn’t fall on you.
- Easy to reach, easy to schedule. We’re 3 minutes’ walk from Brighouse SkyTrain and across from Pricesmart Ackroyd, with evening and Saturday appointments.
For background on chiropractic as a profession across the country, the Canadian Chiropractic Association at chiropractic.ca is a helpful resource.
What to bring on your first visit
To make direct billing fast and accurate, bring:
- Your insurance card or member details — insurer name, member/certificate ID, and policy or plan number.
- Government-issued photo ID.
- Your claim number, if you’re coming in under an ICBC or WorkSafeBC claim.
- A list of any medications and relevant medical history, so the chiropractor has the full picture.
- Comfortable clothing you can move and be assessed in.
If you have a spouse or dependant coverage that coordinates with a second plan, mention it at check-in so we can sequence the claims correctly.
Frequently Asked Questions
Do I have to pay anything upfront for chiropractic at Artemis?
With most extended-health plans, you don’t pay the full amount upfront. We submit your claim electronically and you pay only the uncovered portion at the desk (co-pay, deductible or amounts above your plan maximum). If your plan doesn’t support electronic direct billing, you’d pay and submit for reimbursement yourself, and reception will tell you in advance if that’s the case.
Is chiropractic care covered by MSP in BC?
BC’s Medical Services Plan offers only very limited supplementary coverage for chiropractic, and only for residents who qualify for MSP Supplementary Benefits. For most patients, chiropractic is paid through an extended-health plan, ICBC, or WorkSafeBC. Check your plan or ask our front desk.
How much does a chiropractic visit cost in Richmond?
A typical visit runs about $50–$90, with the initial assessment usually higher. The amount you actually pay after direct billing depends on your plan’s coverage. These figures are illustrative; confirm exact rates when you book.
Which insurers can you direct bill for chiropractic?
We direct bill ICBC, WorkSafeBC, Pacific Blue Cross, Sun Life, Manulife, Canada Life, Green Shield Canada, and 20+ insurers via TELUS Health eClaims. Whether direct billing is enabled for your specific plan depends on your policy — verify with your insurer or our front desk.
Do I need a doctor’s referral for chiropractic?
You don’t need a referral to book chiropractic at Artemis, since chiropractors are primary-contact regulated practitioners in BC. However, a few insurance plans require a physician’s referral before they’ll reimburse, so check your plan’s terms once at the start of your benefit year.
Can I use my chiropractic coverage and massage coverage together?
Yes. Chiropractic, massage therapy, and other paramedical services usually have separate annual pools, so using one doesn’t reduce the others. Many patients combine chiropractic with registered massage therapy for recovery, and we can direct bill each appropriately.
What if my injury is from a car accident or happened at work?
Car-accident care is billed to ICBC, and work injuries to WorkSafeBC once your claim is accepted — not to your extended-health pool. For ICBC, we bill your pre-approved treatments directly; if part of a fee is not covered by ICBC (a user fee), we tell you before your treatment. Bring your claim number and we’ll direct bill the right program for your chiropractic care.
Book your chiropractic appointment in Richmond
Ready to start care without the reimbursement wait? Call 604-242-2233 or book online at artemis.janeapp.com. Artemis Wellness Clinic is at 5911 No. 3 Road #130, Richmond, BC V6X 0K9 — 3 minutes’ walk from Brighouse SkyTrain, across from Pricesmart Ackroyd, with evening and Saturday appointments. Have your insurer name and member ID ready and reception will confirm your chiropractic coverage while you book.
This page explains billing and insurance processes only and is not medical advice. Coverage depends on your individual insurance plan; verify details with your insurer or our front desk. For health concerns, consult a qualified healthcare practitioner.
