This is the single, complete answer to one question: “Does Artemis Wellness Clinic direct bill my insurance?”
The short answer for most people is yes. Artemis Wellness Clinic at 5911 No. 3 Rd #130, Richmond, BC — three minutes from Brighouse SkyTrain — direct bills ICBC, WorkSafeBC, and every major extended-health insurer in British Columbia, plus 20+ more through the TELUS Health platform. You pay only the part your plan does not cover (co-pay, deductible or amounts above your plan maximum).
📞 Book at artemis.janeapp.com or call 604-242-2233 — reception confirms your specific plan while you book.
Artemis offers six disciplines under one roof — RMT, Acupuncture & TCM, Physiotherapy, Chiropractic, Kinesiology, and Osteopathy — and direct bills the insurers below for the services your plan covers.
Insurers We Direct Bill — At a Glance
| Insurer | Type | What we direct bill | Details |
|---|---|---|---|
| ICBC | Auto injury (Enhanced Care) | RMT, acupuncture, physio, chiro, kinesiology — pre-approved treatments billed directly; any user fee is explained before treatment | ICBC page → |
| WorkSafeBC | Workers’ compensation | Approved services on an accepted claim — billed directly and not charged to you (massage therapy needs a doctor’s referral) | WorkSafeBC page → |
| Pacific Blue Cross | Extended health | RMT, acupuncture, physio, chiro, kinesiology | Pacific Blue Cross page → |
| Sun Life Financial | Extended health | All disciplines | Sun Life page → |
| Manulife | Extended health | All disciplines | Manulife page → |
| Canada Life (inc. Great-West Life, London Life) | Extended health | All disciplines except osteopathy | Canada Life page → |
| Green Shield Canada (GSC) | Extended health | All disciplines | Green Shield page → |
| TELUS Health (routes 20+ insurers) | Claims platform | All disciplines, for any insurer on the TELUS Health network (RWAM: all except osteopathy) | TELUS Health page → |
That is the complete direct-billing list in one place — bookmark this page so you never have to hunt for it.
Don’t See Your Insurer? We May Still Be Able to Bill It
If your insurer isn’t named above, check the back of your card for TELUS Health, TELUS Assure, or TELUS eClaims. The TELUS Health platform routes real-time direct billing for 20+ insurers, including:
Empire Life · Equitable Life · Cowan · Desjardins · Industrial Alliance (iA) · Johnston Group (Chambers Plan) · Beneva · GroupSource · GroupHEALTH · First Canadian · GMS · Maximum Benefit / People Corporation · Nexgenrx · ClaimSecure · Manion · D.A. Townley · CINUP · RWAM · Veterans Affairs Canada (VAC).
If your insurer is on that network, we can direct bill it. See the full TELUS Health guide, or just call 604-242-2233 and reception will run a test claim while you book.
How Direct Billing Works at Artemis (3 Steps)
- Before your visit — tell reception your insurer name, member ID, and policy number.
- At your appointment — your practitioner treats you; you sign a one-time authorization to bill on your behalf.
- At checkout — we submit the claim electronically and you pay only the part your plan does not cover (co-pay, deductible or amounts above your plan maximum). No waiting weeks for reimbursement.
You leave with an itemized receipt showing exactly what your insurer paid and your remaining benefit balance.
What You’ll Actually Pay
With direct billing to your extended health plan, you pay only the part your plan does not cover (co-pay, deductible or amounts above your plan maximum). We bill ICBC directly for your pre-approved treatments; if part of a fee is not covered by ICBC (a user fee), we tell you before your treatment. With an accepted WorkSafeBC claim we bill WorkSafeBC directly, and approved services are not charged to you. For full worked examples, see the Richmond RMT Direct Billing & Cost Guide.
Direct Billing Covers All Six Disciplines
Direct billing applies to all six disciplines at Artemis, as far as your plan covers the service (Canada Life and RWAM benefits cannot be claimed for osteopathy with Ethan Choi):
- Registered Massage Therapy (RMT)
- Acupuncture & Traditional Chinese Medicine
- Physiotherapy
- Chiropractic
- Kinesiology
- Osteopathy (manual therapy — newest addition)
Because all six are under one roof, a single insurance setup at the front desk handles direct billing for your whole treatment plan — even if it spans multiple disciplines.
Frequently Asked Questions
What insurance does Artemis Wellness Clinic accept? Artemis direct bills ICBC, WorkSafeBC, Pacific Blue Cross, Sun Life, Manulife, Canada Life, Green Shield Canada, and 20+ additional insurers through the TELUS Health platform (Empire Life, Equitable, Cowan, Desjardins, Industrial Alliance, Johnston Group, Beneva, and more).
Does Artemis direct bill, or do I pay and get reimbursed? We direct bill. You pay only the part your plan does not cover (co-pay, deductible or amounts above your plan maximum) at the front desk — no waiting for reimbursement.
Does Artemis bill my insurance for all services? Yes — direct billing applies to RMT, acupuncture & TCM, physiotherapy, chiropractic, kinesiology, and osteopathy, where your plan covers the service (Canada Life and RWAM benefits cannot be claimed for osteopathy with Ethan Choi).
My insurer isn’t on the main list — can you still bill it? Probably. If your card shows TELUS Health / TELUS Assure / TELUS eClaims, we can direct bill 20+ insurers on that network. Call 604-242-2233 to confirm.
How much will I pay out of pocket? With extended health, you pay only the part your plan does not cover (co-pay, deductible or amounts above your plan maximum). We bill ICBC directly for your pre-approved treatments and tell you before treatment if part of a fee is not covered (a user fee). With an accepted WorkSafeBC claim, approved services are not charged to you.
Do I need a doctor’s referral for direct billing? No referral is needed to book. Some plans require one for reimbursement of certain services — check your plan or ask reception.
Where is the clinic and how do I get there? 5911 No. 3 Rd #130, Richmond, BC V6X 0K9 — three minutes’ walk from Brighouse SkyTrain, directly across from Pricesmart Ackroyd.
How do I confirm my exact coverage before booking? Call your insurer’s member line, check your member portal, or call Artemis at 604-242-2233 and reception will verify your plan against our direct-billing network.
Book Your Direct-Bill Appointment
Artemis Wellness Clinic — 5911 No. 3 Rd #130, Richmond, BC V6X 0K9, three minutes from Brighouse SkyTrain. Six disciplines under one roof, direct billing for ICBC, WorkSafeBC, and every major BC insurer. Book at artemis.janeapp.com or call 604-242-2233.
For the full clinic overview, see our complete clinic guide.
Coverage, per-visit caps, and annual maximums vary by individual plan. This page lists the insurers Artemis direct bills; it is not a guarantee of coverage for any specific policy. Always verify your benefits with your insurer or our reception before your visit. Insurer names are trademarks of their respective owners; Artemis Wellness Clinic is independent and not affiliated with or endorsed by any insurer listed.
Direct billing by discipline
See exactly how direct billing works for each service: acupuncture direct billing, physiotherapy direct billing, chiropractor direct billing, and kinesiology direct billing — all in Richmond.
