If you’re rebuilding strength after a car crash or a workplace injury, kinesiology — also called active rehab — is often the bridge that takes you from passive treatment back to full function. At Artemis Wellness Clinic, kinesiology direct billing means we submit your claim electronically so you don’t manage the paperwork: for ICBC, we bill ICBC directly for your pre-approved treatments, and if part of a fee is not covered by ICBC (a user fee), we tell you before your treatment; with an accepted WorkSafeBC claim we bill WorkSafeBC directly, and approved services are not charged to you. (Note: kinesiology is not a college-regulated health profession in BC, which affects how it’s funded — more on that below.) We’re located at 5911 No. 3 Road #130, Richmond, BC V6X 0K9, a 3-minute walk from Brighouse SkyTrain near Richmond Centre, with evening and Saturday appointments. To start, call 604-242-2233 or book at artemis.janeapp.com. For more on kinesiology direct billing Richmond patients can rely on, read on.
📞 Call 604-242-2233 or visit artemis.janeapp.com — reception can check your coverage while you book.
Kinesiology at Artemis is provided by a kinesiologist who designs a progressive exercise program tailored to your injury and goals. It pairs naturally with our other disciplines — many patients move from RMT massage or physiotherapy into active rehab as they recover. If you’ve been discharged from passive care and want to keep building, our guide on the journey from ICBC discharge to performance walks through what that next phase looks like.
How kinesiology direct billing works at Artemis
Direct billing is designed to keep paperwork off your plate. Here’s the four-step flow:
- Before your first visit, give us your details. For ICBC, that’s your claim number and adjuster; for WorkSafeBC, your claim number; for extended health, your insurer, member ID, and policy number. Reception checks eligibility while you book.
- You’re treated, with a one-time authorization. On your first visit we set up direct billing and, for extended-health plans, get any one-time consent the insurer requires. After that, we can submit subsequent claims without re-collecting your details each time.
- Your claim is submitted electronically at checkout. For ICBC and WorkSafeBC we bill the program directly; for extended health we submit through TELUS Health eClaims and most responses come back in seconds.
- You pay only the uncovered portion. For ICBC, if part of a fee is not covered (a user fee), we tell you before your treatment; with an accepted WorkSafeBC claim, approved services are not charged to you. For extended-health plans where kinesiology is covered, you pay only the part your plan does not cover (co-pay, deductible or amounts above your plan maximum).
What kinesiology coverage typically looks like
Here’s an honest picture, because kinesiology coverage is different from disciplines like massage or physiotherapy.
Kinesiology is not a college-regulated health profession in BC. Kinesiologists may register voluntarily with the BC Association of Kinesiologists (BCAK), but there is no regulatory college the way there is for RMTs or physiotherapists. That distinction matters for how it gets funded.
ICBC and WorkSafeBC are common sources of funding. Under ICBC’s Enhanced Care, active rehab with a kinesiologist is a recognized part of recovery. Up to 12 kinesiology treatments are pre-approved within the first 12 weeks after a crash; we bill ICBC directly for your pre-approved treatments, and if part of a fee is not covered by ICBC (a user fee), we tell you before your treatment. WorkSafeBC similarly funds active rehab for accepted workplace-injury claims. Many kinesiology programs we support are funded through ICBC or WorkSafeBC files. You can read more about how we work with these files on our ICBC-approved clinic and WorkSafeBC direct billing pages.
Extended-health coverage is limited — verify before you assume. Only some extended-health plans cover a “registered kinesiologist,” and many plans don’t list kinesiology at all. If your plan does cover it, the structure usually mirrors other paramedical services (a per-visit maximum and an annual cap). Because this varies so much, please confirm your specific kinesiology benefit with your insurer or our front desk before your first session. Our broader direct billing and TELUS Health eClaims pages explain how extended-health submission works once coverage is confirmed.
What you’ll actually pay — three worked examples
These examples are illustrative only. Ask our front desk for current kinesiology rates. Your actual cost depends on your claim or plan — always verify with your insurer or our front desk.
Example 1 — Approved ICBC active rehab.
A patient recovering from a rear-end collision has an approved Enhanced Care file. We bill ICBC directly for the pre-approved active-rehab sessions; if part of a fee is not covered by ICBC (a user fee), we tell the patient before treatment.
Example 2 — Accepted WorkSafeBC claim.
A warehouse worker with an accepted back-strain claim attends active rehab. We bill WorkSafeBC directly for the approved program; with the accepted claim, approved services are not charged to the patient.
Example 3 — Extended health that covers a registered kinesiologist.
A patient’s plan covers kinesiology at 80% up to a per-visit maximum. The plan pays the lower of 80% of the session fee or its per-visit cap, and the patient pays the remainder at the desk. (If a plan does not list kinesiology, it covers nothing — which is why we verify first.)
In every case, you pay only the uncovered portion, and we handle the submission.
How to verify your coverage in two minutes
You don’t have to guess. Pick whichever is easiest:
- Insurer portal or app. Log in and look under your paramedical or extended-health benefits for “kinesiology” or “registered kinesiologist.” If it isn’t listed, it likely isn’t covered.
- ICBC / WorkSafeBC. If you have an open claim, your active-rehab funding is tied to that claim — your adjuster or case manager can confirm what’s approved.
- Call your insurer. The member line on the back of your card can confirm whether kinesiology is a covered service, your percentage, and any per-visit or annual limits.
- Or just call us. Phone 604-242-2233 with your claim or plan details and reception can check eligibility for you before you book.
Why patients choose Artemis for kinesiology direct billing
- Six disciplines under one roof. RMT massage therapy, TCM-based Acupuncture, Physiotherapy, Chiropractic, Kinesiology, and Osteopathy work in the same space — so moving from passive treatment into active rehab is a short walk, not a new referral.
- Shared charts. Your kinesiologist can see what your RMT or physiotherapist is doing, which keeps your recovery program coordinated.
- Daily claim handling. We submit ICBC, WorkSafeBC, and TELUS Health eClaims as part of routine practice, so the billing side stays off your plate.
- Easy to reach, easy to schedule. We’re 3 minutes from Brighouse SkyTrain near Richmond Centre, with evening and Saturday appointments.
What to bring on your first visit
- Your ICBC claim number and adjuster, your WorkSafeBC claim number, or your extended-health insurer, member ID, and policy/group number.
- Photo ID.
- A list of any current medications or relevant medical history.
- Comfortable clothing and footwear you can move and exercise in.
- Any prior reports, imaging, or treatment notes related to your injury, if you have them.
Frequently Asked Questions
Is kinesiology a regulated health profession in BC?
No. Kinesiology is not regulated by a health college in BC the way RMT or physiotherapy is. Kinesiologists may register voluntarily with the BC Association of Kinesiologists. This is why kinesiology is commonly funded through ICBC and WorkSafeBC rather than standard extended-health paramedical benefits.
Will I have anything to pay for active rehab?
For ICBC, we bill ICBC directly for your pre-approved treatments; if part of a fee is not covered by ICBC (a user fee), we tell you before your treatment. With an accepted WorkSafeBC claim we bill WorkSafeBC directly, and approved services are not charged to you. Your adjuster, case manager or our front desk can confirm what your claim has approved.
Does my extended-health plan cover kinesiology?
Sometimes. Only some plans cover a “registered kinesiologist,” and many don’t list kinesiology at all. Check your plan’s paramedical benefits or call your insurer — and we’re happy to verify for you before you book.
Do I need a doctor’s referral?
For extended health it depends on your plan; some require a physician’s referral before they’ll reimburse. For ICBC and WorkSafeBC, active rehab is arranged through your existing claim. Reception can tell you what your situation needs.
What’s the difference between kinesiology and physiotherapy?
Physiotherapy often includes hands-on and passive treatment to manage pain and restore movement; kinesiology (active rehab) focuses on guided, progressive exercise to rebuild strength and function. Many patients do both — physio earlier, kinesiology as they move toward full activity.
How much is a session if nothing is covered?
If you have no coverage, you’d pay the session fee directly. Please ask our front desk for current kinesiology rates.
Can I direct-bill kinesiology the same day I start?
Usually yes for ICBC and WorkSafeBC once your claim details are on file. For extended health, we set up direct billing on your first visit; if a one-time authorization is needed, reception will walk you through it.
Book kinesiology active rehab in Richmond
Ready to start? Call 604-242-2233 or book online at artemis.janeapp.com. Artemis Wellness Clinic is at 5911 No. 3 Road #130, Richmond, BC V6X 0K9 — 3 minutes from Brighouse SkyTrain near Richmond Centre, with evening and Saturday appointments. Bring your claim or plan details and we’ll handle the rest. For confirmed extended-health plans, we also submit through Pacific Blue Cross direct billing and other insurers.
This page explains billing and coverage only and is not medical advice; coverage depends on your specific ICBC/WorkSafeBC claim or extended-health plan — please verify with your insurer or our front desk.
