Traditional fire cupping close-up — TCM care for Oakridge Vancouver patients
FAQ

If you live, work, or study near Oakridge in Vancouver — the neighbourhood centred on Cambie Street and West 41st Avenue, currently undergoing the Oakridge Park redevelopment — Artemis Wellness Clinic at 5911 No. 3 Rd #130, Richmond BC is just two Canada Line stops south from Oakridge-41st Avenue Station to Brighouse Station, roughly a 12-minute ride door-to-door. We are based in Richmond, not Oakridge, but for many Oakridge residents who already travel south to Aberdeen Centre or Richmond Centre for shopping, errands, or weekend dim sum, our clinic is a multidisciplinary wellness clinic just south of the Fraser that is easy to reach by Canada Line. Five healthcare disciplines under one roof — Registered Massage Therapy (RMT), TCM-based Acupuncture, Physiotherapy, Chiropractic, and Kinesiology. Mandarin, Cantonese, and English spoken at the clinic. ICBC-approved, WorkSafeBC, and direct billing for major extended health insurers. Phone 604-242-2233 or book online at artemis.janeapp.com.

How to Get From Oakridge to Artemis Wellness Clinic

There are three practical ways to reach us from the Oakridge area:

Canada Line SkyTrain — recommended (about 12 minutes)

  1. Walk to Oakridge-41st Avenue Station at the corner of Cambie Street and West 41st Avenue
  2. Board any Canada Line train heading southbound to Richmond-Brighouse
  3. Stay on the Richmond branch (avoid the YVR-Airport branch) — it will pass through Marine Drive, Bridgeport (transfer station), Aberdeen, Lansdowne, and terminate at Brighouse Station
  4. Brighouse is the final southbound stop on the Richmond branch, so you cannot miss it
  5. From Brighouse Station, walk approximately 2 minutes west to the clinic entrance at 5911 No. 3 Road #130

Total time: 8–10 minutes on the train + 2 minutes walking ≈ 12 minutes door-to-door from the station platform. Trains run every 6–10 minutes during the day, more frequently at peak commute times.

Driving down Cambie Street and Oak Street (about 20–25 minutes off-peak)

From Oakridge, take Cambie Street south, cross the Oak Street Bridge over the Fraser River into Richmond, then continue south. Turn west onto Cambie Road or Westminster Highway, then south on No. 3 Road. Free parking stalls 47 and 48 are behind the unit (enter from Ackroyd Road or Firbridge Way; the parkade is closed on Saturdays and Sundays). Paid street parking is available on the side street, and the PriceSmart plaza across the street on Ackroyd Road offers free 3-hour parking. Traffic during commute hours can extend the trip to 35–40 minutes; the Canada Line is usually faster.

TransLink bus + SkyTrain combination

If you prefer to stay on the surface, the 15 Cambie bus runs along Cambie Street and connects to the Canada Line at Marine Drive Station. From there, transfer to a southbound Richmond-Brighouse train. Total transit time is comparable to driving in moderate traffic.

Why Oakridge Patients Choose Artemis

Oakridge has one of the largest Mandarin-speaking populations in Vancouver. For Chinese-Canadian residents — many of whom have lived in Oakridge for decades, others who arrived more recently and are still building their network of local healthcare providers — having a multidisciplinary wellness clinic where intake, treatment, and ICBC paperwork can happen in Mandarin matters. Here is what makes Artemis a practical fit:

Mandarin-speaking acupuncturist. Owner and Registered Acupuncturist Mandy Tam (R.Ac) is fully bilingual in Mandarin and Cantonese. For Oakridge residents whose strongest healthcare-conversation language is Mandarin, Mandy can take a complete TCM intake — pulse diagnosis, tongue assessment, lifestyle history — in Mandarin, with no information lost in translation. Other clinic staff also support Mandarin during reception, booking, and intake. Read more about Mandy’s scope of practice on our TCM-based Acupuncture service page, and see our Chinese-language brand reference page for a full Mandarin overview of the clinic.

Five disciplines under one roof. For patients who want Registered Massage Therapy, TCM-based Acupuncture, Physiotherapy, Chiropractic, and Kinesiology in a single coordinated team, Artemis offers all five, with one shared chart per patient and the option to book combined visits in a single trip. See our coordinated 5-discipline care model explainer.

ICBC-approved with direct billing. If you have been in a motor vehicle collision in Vancouver or anywhere in Metro Vancouver, your ICBC Enhanced Care benefits cover treatment at any approved provider in BC. We are an ICBC-approved active rehab clinic and direct bill ICBC for all five disciplines under Enhanced Care. If part of a fee for your pre-approved treatment is not covered by ICBC (a user fee), we tell you before your treatment.

Combined errands. Many Oakridge residents already shop at Aberdeen Centre, Richmond Centre, or Lansdowne Centre, or eat at restaurants along No. 3 Road. Booking a wellness appointment around an existing trip means one round of transit, one round of parking, and a more efficient day. The clinic is steps from Brighouse SkyTrain station and within a 5-minute walk of Richmond Centre.

Services We Provide

The five disciplines we offer:

  • Registered Massage Therapy (RMT) — Director Dave Tam plus team Samuel Cabuay and Jonae Ablao. Sessions of 30, 45 or 60 minutes. Swedish, deep tissue, sports massage, myofascial release, trigger point, cupping.
  • TCM-based Acupuncture — pain management, fertility support, IVF coordination, women’s health (menstrual disorders, perimenopause, postpartum), digestive concerns, sleep, anxiety, post-MVA recovery. Mandy Tam (R.Ac), bilingual Mandarin and Cantonese.
  • Physiotherapy — musculoskeletal injury, post-surgical rehabilitation, ICBC active-rehab claims, sports injury, headache and migraine, vestibular concerns, chronic pain. In-clinic rehabilitation space for exercise prescription.
  • Chiropractic — manual adjustment, soft tissue technique, postural assessment, rehabilitation programming.
  • Kinesiology — exercise prescription, biomechanics, work conditioning, post-discharge active rehab.

Insurance and Billing

We direct bill the following:
– ICBC under Enhanced Care for all five disciplines
– WorkSafeBC for active claims
– Pacific Blue Cross, Sun Life, Manulife, Canada Life, Green Shield Canada

For other extended health plans, we provide detailed receipts that can be submitted for reimbursement. No physician referral required for any of the five disciplines in BC.

Hours and Booking

The clinic is open 7 days a week, Monday to Sunday, 8 am – 8 pm; availability varies by practitioner. Live availability is on artemis.janeapp.com. For a fuller picture of clinic operations and team, see our complete clinic guide or clinic overview.

Frequently Asked Questions

How long does it take to get to Artemis from Oakridge by SkyTrain?
About 12 minutes door-to-station: roughly 8–10 minutes on the Canada Line from Oakridge-41st Avenue Station to Brighouse Station, plus a 2-minute walk to the clinic entrance. Add 5–10 minutes if walking to the Oakridge station from your home or workplace.

Is the Canada Line reliable from Oakridge?
Yes. The Canada Line is one of TransLink’s most punctual SkyTrain lines, with trains every 6–10 minutes during the day and shorter intervals at peak times. Service runs from approximately 5 AM to 1 AM. The Richmond-Brighouse branch is the southbound terminus, so you do not need to worry about taking the wrong fork.

Do you have Mandarin-speaking practitioners?
Yes. Owner and Registered Acupuncturist Mandy Tam (R.Ac) speaks Mandarin and Cantonese fluently. Other clinic staff also support Mandarin during booking, reception, and intake. Patient communication, treatment explanation, and ICBC paperwork can be conducted in Mandarin. Cantonese and English are also fully supported.

I am visiting Oakridge during the Oakridge Park construction — is the SkyTrain station still open?
Yes. Oakridge-41st Avenue Station has remained open throughout the Oakridge Park (formerly Oakridge Centre) redevelopment. Pedestrian access routes around the construction site change periodically, but the station entrances and Canada Line service have not been interrupted.

Are you ICBC-approved?
Yes. We are an ICBC-approved active rehab clinic and direct bill ICBC for all five disciplines under Enhanced Care. If your collision happened in Vancouver, your benefits still apply at our Richmond clinic — ICBC coverage is province-wide at any approved provider.

Can I book multiple disciplines for the same visit?
Yes. Many Oakridge patients book combined visits to make the SkyTrain trip more efficient — for example, 45-minute physiotherapy followed immediately by 30-minute targeted RMT in the same visit. One trip, one chart shared across disciplines.

Is parking available if I drive instead of taking the SkyTrain?
Yes. There are two free parking stalls (47 and 48) behind the unit — enter from Ackroyd Road or Firbridge Way; the parkade is closed on Saturdays and Sundays. Paid street parking is available on the side street, and the PriceSmart plaza across the street on Ackroyd Road offers free 3-hour parking. Bike storage on-site for those who cycle in via the Canada Line bike connections.

Do you offer evening or weekend appointments?
Yes. The clinic is open 7 days a week, 8 am – 8 pm, so evening and weekend appointments are available; availability varies by practitioner. Online booking shows live availability.

Visit Artemis Wellness Clinic from Oakridge

If you are looking for a multidisciplinary wellness clinic accessible from Oakridge in Vancouver BC with Mandarin and Cantonese language support, ICBC direct billing, and five healthcare disciplines under one roof, Artemis Wellness Clinic is two Canada Line stops south at Brighouse Station — about 12 minutes door-to-door. Address: 5911 No. 3 Rd #130, Richmond, BC V6X 0K9. Phone: 604-242-2233. Online booking: artemis.janeapp.com. Direct billing for ICBC, WorkSafeBC, Pacific Blue Cross, Sun Life, Manulife, Canada Life, and Green Shield. The clinic is open 7 days a week, 8 am – 8 pm, with evening and weekend appointments available.