If you carry Green Shield Canada (GSC) group benefits or an individual GSC plan and want a Richmond clinic that handles direct billing without you fronting the cost, Artemis Wellness Clinic at 5911 No. 3 Rd #130, Richmond BC — three minutes’ walk from Brighouse SkyTrain — direct bills Green Shield Canada for every regulated discipline we offer.
That includes Registered Massage Therapy (RMT), Acupuncture and Traditional Chinese Medicine, Physiotherapy, Chiropractic, and Kinesiology. You don’t pay upfront, and most patients with extended-health coverage pay between $0 and $30 out of pocket per visit.
📞 Call 604-242-2233 or visit artemis.janeapp.com to book — reception will confirm your GSC eligibility while you book.
How Green Shield Canada Direct Billing Works at Artemis
Green Shield Canada is a popular insurer in BC, particularly for plans run through unions, professional associations, and certain employer groups. GSC has been a leader in digital claims and direct billing — their member system is well-established, and our front desk processes GSC claims daily.
The flow at Artemis:
- Before your first visit, you give reception your GSC member ID and policy number.
- At your appointment, your practitioner provides the treatment. You sign a one-time authorization so we can submit on your behalf.
- At checkout, our front desk submits the claim electronically to GSC. Response within seconds.
- You pay only the uncovered portion — typically $0 to $30, depending on plan, discipline, and remaining annual maximum.
You leave with an itemized receipt showing exactly what GSC covered, what you paid, and your remaining benefit balance.
What Green Shield Canada Plans Typically Cover
GSC plan structures vary by employer, but the typical patterns we see across our patient base:
- Registered Massage Therapy (RMT): Most GSC plans cover 80–100% up to $300–$1,500 per year, with per-visit caps around $60–$120.
- Acupuncture / TCM: Typically grouped with paramedical practitioners under a shared annual pool; $300–$1,000/year is the common range.
- Physiotherapy: Usually covered at the same percentage as RMT; common annual limits $500–$1,500.
- Chiropractic: Typically a separate benefit pool with its own annual cap, commonly $300–$1,000/year.
- Kinesiology: Coverage varies. Some GSC plans include kinesiology under a broader “registered health practitioner” pool; others do not.
⚠️ Important: these are typical ranges — your specific plan may differ. The two-minute verification below confirms your exact coverage.
What You’ll Actually Pay — Three Worked Examples
Example 1 — Common GSC group plan, 100% up to $80/visit, $500/year RMT cap
You book a 60-minute RMT session at $135.
- GSC pays: $80 (direct billed at checkout)
- You pay at the desk: $55
Example 2 — Premium plan, 80% coverage up to $1,500/year
You book a 75-minute Acupuncture and TCM session at $160.
- GSC pays: $128 (80% of $160, within annual cap)
- You pay at the desk: $32
Example 3 — Comprehensive plan, 100% up to $1,000/year RMT
You book a 60-minute RMT session at $135.
- GSC pays: $135 (direct billed)
- You pay at the desk: $0
The pattern: with direct billing, your real out-of-pocket cost is dramatically lower than the listed price, and you don’t need to front any cash to find out.
How to Verify Your Green Shield Canada Coverage in Two Minutes
Option A — Use the GSC Plan Member Online portal. Log in at onlineservices.greenshield.ca with your member credentials. Navigate to “Benefits” → “Coverage Summary.” You’ll see your per-visit cap, annual maximum, and used-to-date for each professional category.
Option B — Use the GSC mobile app. Same login, same info — usually the fastest.
Option C — Phone GSC. Call the member services number on your card. Ask: “What’s my paramedical coverage cap and remaining annual maximum for [RMT / Acupuncture / Physiotherapy / Chiropractic]?” The agent will read it out.
Or just call us at 604-242-2233 — reception runs GSC coverage checks daily.
Why Patients Choose Artemis for Green Shield Canada Claims
1. One clinic for five disciplines. RMT, Acupuncture and TCM, Physiotherapy, Chiropractic, and Kinesiology — all under one roof, all direct billed to GSC.
2. Practitioners share patient charts. When Mandy Tam, R.Ac coordinates with Dave Tam, RMT Director, your file moves with you internally.
3. We’ve direct billed GSC since the clinic opened. GSC’s claim platform is well-developed and our front desk handles their submission patterns daily.
Patients also routinely mention the clinic’s location — 3 minutes’ walk from Brighouse SkyTrain, directly across from Pricesmart Ackroyd — and our evening and Saturday appointments.
What to Bring on Your First Visit
- Green Shield Canada member card (physical or digital)
- A photo ID (driver’s licence or BC services card)
- List of any current medications
- A short note about what you’d like help with
You’ll fill out a 5-minute intake form on arrival (or online beforehand). Book a full 60-minute slot for your first visit.
About Green Shield Canada
Green Shield Canada is Canada’s only national not-for-profit health and dental benefits provider, founded in 1957 in Windsor, Ontario by pharmacist William Wilkinson. As a non-profit social enterprise, GSC reinvests surplus into community programs and pharmacy innovation. Headquartered in Toronto with operations across Canada, GSC serves millions of Canadians through employer group plans, individual coverage, and union/association group benefits.
For policy questions, member portal login, or claim history, visit the official Green Shield Canada website.
Frequently Asked Questions
Does Artemis direct bill Green Shield Canada for every service?
Yes. We direct bill GSC for Registered Massage Therapy (RMT), Acupuncture and TCM, Physiotherapy, Chiropractic, and Kinesiology — every regulated discipline we offer.
Do I need to pay upfront and get reimbursed by Green Shield Canada?
No. Direct billing means we submit the claim electronically to GSC at the time of your visit, and you only pay the uncovered portion at the front desk. Most patients pay $0–$30.
What if my GSC plan only partially covers my visit?
You pay only the difference between what GSC covers and the session price. For a $135 60-minute RMT session with an $80 cap, you’d pay $55 at the desk.
How do I find out my Green Shield Canada annual maximum and per-visit cap?
Log into the GSC Plan Member Online portal at onlineservices.greenshield.ca, the GSC mobile app, or call the member services number on your card. Or call us at 604-242-2233 and reception will check while you book.
Can I direct bill Green Shield Canada for both RMT and Acupuncture in the same visit?
Yes — but they’re typically billed against separate benefit pools, and each session is its own claim. We coordinate scheduling and billing.
Does Green Shield Canada direct billing work for spouses or dependants?
Yes. Each family member booked under your GSC policy can be direct billed against their share of the benefit pool.
What if my GSC plan is exhausted for the year — can I still book?
Yes. If your benefit pool is fully used, you pay the standard session rate at the desk. We provide an itemized receipt for tax records or HSA reimbursement.
Do I need a doctor’s referral for Green Shield Canada to cover my treatment?
For most GSC plans: no. RMT, Acupuncture, and Chiropractic generally don’t need a referral. Physiotherapy and Kinesiology occasionally do — your member portal or our front desk can confirm.
Book Your Green Shield Canada Direct-Bill Appointment
Ready to use your GSC benefits at Artemis? Book online at artemis.janeapp.com or call 604-242-2233. We’re at 5911 No. 3 Rd #130, Richmond, BC V6X 0K9, three minutes from Brighouse SkyTrain.
We also direct bill: ICBC, WorkSafeBC, Pacific Blue Cross, Sun Life, Manulife, Canada Life, and TELUS Health.
For complete cost breakdowns, see Richmond RMT Direct Billing & Cost Guide and Richmond Acupuncture Cost & Direct Billing 2026.
This page was prepared by the Artemis Wellness Clinic team for patient education. Coverage details are typical patterns observed across our GSC patient base — your individual plan benefits may differ. Always verify with Green Shield Canada before relying on any specific figure. Green Shield Canada® is a registered trademark of Green Shield Canada. Artemis Wellness Clinic is independent and not affiliated with, sponsored by, or endorsed by Green Shield Canada.
Reviewed by Artemis Wellness Clinic team · Published 2026-05-15
